Operational Protocol

The Ethics of Precision.

At Ho Chi Minh Stats, our statistical methodology is inseparable from our moral obligation. In a market as dynamic as Vietnam, data integrity requires more than just technical skill—it demands a rigorous ethical framework that protects participants and ensures objective truth for our clients.

Professional Standards in Every Dataset

Our internal audits are conducted quarterly to ensure every analytics project aligns with both Vietnamese regulatory requirements and international best practices for market research.

Research standard environment
01

Informed Consent & Voluntary Participation

We maintain absolute transparency with all research subjects. Before a single data point is collected, participants are briefed in plain Vietnamese or English on the purpose of the study, the intended use of the statistics, and their right to withdraw at any moment without penalty.

02

Anonymization & Data Sovereignty

Privacy is our default setting. We utilize advanced PII (Personally Identifiable Information) scrubbing protocols. In our analytics output, individual identities are replaced by aggregate patterns, ensuring that while the insights are sharp, the individual remains invisible and protected.

03

Objectivity & Bias Mitigation

Statistical truth is often uncomfortable. We do not massage data to fit a client’s desired outcome. Our researchers are trained to identify and neutralize cognitive biases in survey design and algorithmic processing, delivering results that reflect the actual market reality.

Compliance & Certifications

Vietnam Data Privacy

Strict adherence to Decree 13/2023/ND-CP regarding personal data protection on Vietnamese soil.

ESOMAR Standards

Alignment with the ICC/ESOMAR International Code on Market, Opinion and Social Research.

GDPR Readiness

Processing protocols built to satisfy European benchmarks for international data transfers.

QA Protocols

Multi-stage verification by our local team in Ho Chi Minh City 8 to eliminate entry errors.

Commitment to Independence

Ho Chi Minh Stats operates as an independent entity. To ensure the purity of our statistics, we do not accept funding from political organizations or industry lobbies that require pre-determined research outcomes. Every engagement begins with a Conflict of Interest (COI) check.

Our fee structure is transparent and value-based, never performance-linked to the research findings themselves. This separation ensures that our analytics remain a tool for discovery, not for justification.

Last Policy Update: March 2026
Researcher at work

Empowering Local Voices

Our research ethics extend to how we treat our field teams. In many data-driven firms, field workers are treated as a commodity. At Ho Chi Minh Stats, we provide fair wages, comprehensive training, and safety protocols for all regional collectors.

By investing in the people collecting the data, we ensure higher quality, more empathy in participant interactions, and far more accurate statistics from across Vietnam's diverse provinces.

  • Direct employment of field staff
  • Cultural sensitivity training

Questions regarding our Ethics Protocol?

We believe in total accountability. If you are a client, a participant, or a regulatory body seeking further clarification on our data handling or ethical standards, our compliance officer is available.

Contact Compliance Officer

Inquiries

+84 28 2000 0008

info@hochiminhstats.digital